Silky Europe works with an extensive dealer network. We encourage local sales through our dealers. Look for your nearest dealer on our dealer locator.
Please note that not all resellers in Europe are listed. No dealer in your area? Please contact the national distributor, indicated by red foxes at our dealer locator.
If you prefer to order on our website, the regular shipping costs are €12,50. This rate applies to all countries within the EU. We do not ship to countries outside the EU.
Regular orders are sent with DPD. Once the order has been sent, you will receive an email to track the shipment. There must be signed for receipt.
Our webshop is exclusively intended for private sales (B2C).
All pole saws are sent disassembled. It is very easy to assemble the pole saws for use.
The Hayate 7700, Hayauchi 3670 and Zübat 3900 are excluded from our regular shipping method. Because of the length, these models are shipped with special transport (Transmission or Dachser) to most countries within the EU. A high rate of €50 applies for these pole saws. Please note: you must sign for receipt and no online tracking information is available. Therefore, there must always be someone present during the day to receive the package.